# How to run click to WhatsApp ads

> Link WhatsApp to your Facebook Page, then set up a Click-to-WhatsApp campaign in Ads Manager. Exact steps, a rupee example and the mistakes that waste chats.
- **Author**: Marxx
- **Published**: 2026-11-11
- **Category**: Meta
- **URL**: https://marxx.ai/library-guides/how-to-run-click-to-whatsapp-ads

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To run click to WhatsApp ads, link a WhatsApp Business number to your Facebook Page, then create a campaign in Ads Manager and choose Message destinations, then WhatsApp, as the place people take action. Anyone who taps your ad lands in a WhatsApp chat with you.

Steps follow Meta's pages on [connecting your Page to WhatsApp](https://www.facebook.com/business/help/1583303048513172) and [ad destinations](https://www.facebook.com/business/help/1174990279685960), checked 2026-10-20.

## Before you start

- Download the WhatsApp Business app and set it up with your business number.
- Have a Facebook Page for the business. Meta says you cannot do this from a personal profile.
- If you use the WhatsApp Business Platform instead of the app, Meta's steps differ. This guide covers the app.

## Step by step

1. **Link WhatsApp to the Page.** On your Page, click your profile picture, then **Settings**. Under **Permissions**, click **Linked accounts**, then **WhatsApp**. Enter your country code and number, click **Send WhatsApp code**, enter the code and click **Confirm**.
2. **Or link from Ads Manager.** Click **Create**, pick an objective that supports WhatsApp, choose your Page, go to the ad set, find WhatsApp under **Message destinations** and click **Connect account**.
3. **Pick the objective.** Meta's developer guide lists Engagement, Leads, Sales and Traffic for these ads. Choose the one that matches your goal.
4. **Set the conversion location.** At the ad set, choose **Message destinations** and tick **WhatsApp**. Meta says the destination and the conversion location are the same here, so you do not pick a destination again when you build the ad.
5. **Set audience and budget.** Start with a clear area or interest, and a daily budget you can sustain. See [how to set a Facebook ads budget](/guides/how-to-set-a-facebook-ads-budget).
6. **Build the ad.** Use one image or video, and a button that starts the chat. Add a greeting if the setup offers one. Meta says these ads can run on Facebook, Instagram and Messenger.
7. **Publish, then reply fast.** Slow replies waste the click you paid for.
8. **Track outcomes, not chats.** Mark each chat as sale, booked or lost.

If you see a "WhatsApp number is linked to another Facebook business" error, Meta says the number is already linked to another business. Remove it as an asset from that business first.

## A worked example

Say you sell skincare and spend INR 20,000 on a test. The numbers are made up.

- Chats: 125, so INR 20,000 / 125 = **INR 160 per chat**
- Replied to the same day: 100
- Sales: 25, so INR 20,000 / 25 = **INR 800 per sale**

If each sale earns you INR 1,100 in profit, 25 sales give INR 27,500. After the INR 20,000 ad cost, INR 7,500 is left. A cost of INR 160 per chat alone would not have told you that.

## Mistakes to avoid

- Using a personal number or one already linked to another business
- Judging by cost per chat, not cost per sale
- No quick reply, and no saved answers for common questions. See [WhatsApp ad message templates](/templates/whatsapp-ad-message-templates)
- Sending every chat to one phone, with no one assigned

For what these ads are and what the chat costs, read [what are Click-to-WhatsApp ads](/glossary/click-to-whatsapp-ads). For the India picture, see [how to advertise on WhatsApp in India](/guides/how-to-advertise-on-whatsapp-in-india).

## FAQ

### Do I need the WhatsApp Business API?

No. Meta's guide for the WhatsApp Business app explains how to link a Page and run these ads. Meta gives separate steps for the WhatsApp Business Platform.

### Should I use WhatsApp or a lead form?

WhatsApp suits questions and quick back and forth. A form suits a simple callback. See [click-to-WhatsApp vs lead ads](/compare/click-to-whatsapp-vs-lead-ads).

### Can I link more than one number?

Yes. Meta says you can connect multiple WhatsApp numbers to one Facebook Page and run ads from different numbers.

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