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Set up Marxx, connect your accounts, and fix whatever stopped working.

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Something stopped working?

SYNC STOPPEDRECONNECTfilled back in

Reconnect a Meta ad account

Why a Meta connection stops working, how Marxx tells you, and how to reconnect so new ad data flows again.

Read the fix

My data isn't showing

Work through the usual reasons a page is empty or out of date: an import still running, the wrong client, an unassigned ad account, or a Google Ads account you haven't chosen.

Leads waiting on a Meta reconnect

Why some leads show no form answers yet, and the reconnect that fills them in.

Credits and plan limits

Limits cap how much of something you can have. Credits pay for generations and analysis. Here is how each one behaves and what to do when you hit it.

Every error message, explained

What each message in Marxx means, why it appears and how to get past it. Find the wording you saw and read the cause and fix.

New to Marxx? Read these in order.

  1. 1Get started with MarxxFinish setup in three short screens, work through the Getting started checklist on Home, and learn where help lives in the app.
  2. 2How Marxx is organisedYour organization holds your team, plan and credits. Each client inside it keeps its own ad accounts, boards, personas and reports.
  3. 3Connect your Meta ad accountLog in with Facebook, pick an ad account and let Marxx import your ads. Includes fixes for login, popup and missing-account problems.
  4. 4Credits and plan limitsLimits cap how much of something you can have. Credits pay for generations and analysis. Here is how each one behaves and what to do when you hit it.

Browse by topic

Getting started

2 articles

Connections

10 articles

Clients and team

2 articles

Plans and credits

2 articles

Fix a problem

2 articles

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